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Resetting Preferences will restore your Preferences to the defaults, and any customizations you have made will be removed.
Resetting Preferences in Sketchbook Pro for desktop
Resetting hotkeys
You can reset some or all hotkeys to their default setting in the Hotkeys tab of Preferences.
- To reset the hotkey for a specific command, select the command, tap Reset, then OK.
- To reset all hotkeys to their default settings, in the lower left corner of the window tap Reset All, then OK.
Resetting the Lagoon
You can reset the Lagoon to the factory default tools and marking menus.
- In the lower left corner of the window tap Reset All, then OK.
Resetting palettes and Preferences
To reset your Color Palette, Brush Palette, or Preference settings, select the Factory Defaults tab.
- Reset Brush Palette and Library - resets all brushes to their original state. All imported and DIY/custom brushes are removed.
- Reset Custom Color Palettes - resets the color palettes in Custom Colors to the factory default colors. All custom swatches, palettes and sets are removed.
- Reset Custom Color Images - resets the Images in Custom Colors to the factory default samples. All imported images are removed.
- Reset All - resets all Preferences to the factory default settings.
Resetting Preferences in Sketchbook for mobile devices
To access Preferences, tap 
and select 
Preferences.
Scroll down to the Factory Defaults section
- Brush Settings - resets all brushes in the Brush Library. Any imported or custom-made brushes will be deleted.
- Color Sets - resets color palettes, and the Color Editor, including color history and custom gradients. All custom and imported palettes will be deleted.
- Image Sets - resets reference images. All imported images will be deleted.
- Canvas Presets - resets custom new canvas presets
- All Preference Settings - resets all Preferences at once
Locating Preferences files
If you need to find your Preferences files for troubleshooting, the information below should help you find it on your device.
Preferences file on Mac
- Open Finder. Hold the Option key when you click on Menu > Go to make hidden folders viewable. Select Library.
- Preferences should be stored in the following location:
Library/Containers/Sketchbook Pro/Data/Library/Application Support/Sketchbook, Inc/Sketchbook Pro/9.0/
Preferences file on Windows
This is the location of Preferences for Sketchbook Pro 9.0 and above. If you are using an older version, your Preference file may be in a different folder.
- First enable viewing Hidden Files in Explorer:
- Preferences should be stored in the following location:
c:\Users[user_name]\AppData\Roaming\Sketchbook, Inc\Sketchbook Pro\9.0
Preferences file on Android and iOS
On mobile devices, Preferences are stored within the app's container. It is not possible to navigate to your Preferences files from outside the app.
