Articles
Crashes on open (Android)
Discover how to troubleshoot Sketchbook crashes on your Android device effectively. Learn to free up memory, clear autorecovery data, and reset preferences to optimize performance. Avoid unnecessary app data loss with these expert tips.
Android - Missing files in Gallery
Learn how to prevent data disconnection in Sketchbook Gallery on Android devices. Understand common errors, such as "Failed to open file," and tips to maintain file integrity. Reach out for expert support if issues persist.
Android - TIFF could not be opened
Encounter issues with missing TIFF files in Sketchbook on Android? Learn how inadvertent actions like moving, deleting, or renaming files from your Photos or Gallery app can cause this problem and how to fix it.
Backing up files on Android
Learn how to back up your Sketchbook .tiff art files on Android to ensure their safekeeping. Follow our step-by-step guide to protect your valuable artwork.
Android data migration
Learn how to migrate Sketchbook files in Android 11+ due to Google's API update. Ensure data safety and follow our step-by-step guide to avoid issues.
Glitched line through artwork
Experience a glitched line on your Sketchbook canvas? Learn about the display artifact affecting Android users with PowerVR GE8320 GPU.