Free Extras

Premium Bundle troubleshooting

Failed to open file error message

Unable to log in webpage error

Downloading and reinstalling

Diagonal strokes are wobbly

Changing language settings

Missing Time Lapse recording

Accessing files saved to iCloud

Internet connection error message

Missing windows or menus (desktop)

Purchase and download from Microsoft Store

Incorrect layer and group names

Sketchbook Motion
Performance

Improving performance

Freeze or crash on start (Windows)

Crashing after long use
Android troubleshooting

Crashes on open - Android

Android - Missing files in Gallery

Android - TIFF could not be opened

Backing up files on Android

Android data migration

Glitched line through artwork
Stylus and pressure

No pressure sensitivity (Windows)

Cursor offset issues

iskn Repaper and Sketchbook Pro

Tap-hold to move brushes stops working

Re-calibrating your stylus
Preferences and UI

Why do I have to allow Sketchbook access my photos, media, and files?

Maximum layers and canvas size on mobile

Is Sketchbook available in other languages?

Do I need to sign in or create an account?

Where is the Copic color palette?
Import and export

Art is blurry or doesn't scale when printed

Can I bring Photoshop art into Sketchbook?

Android: Transferring images from one device to another