Sketchbook Help Center
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Common questions and issues
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Premium Bundle troubleshooting
Failed to open file error message
Android - TIFF could not be opened
Downloading and reinstalling
Android data migration
Glitched line through artwork
Missing Time Lapse recording
Accessing files saved to iCloud
Backing up files on Android
Internet connection error message
Android - Missing files in Gallery
Missing windows or menus (desktop)
Diagonal strokes are wobbly
Purchase and download from Microsoft Store
Changing language settings
What's new in Sketchbook 6
What's new in Sketchbook Pro 9.0
Get the Premium Bundle
Incorrect layer and group names
Screen flashes black on Chrome OS
RETIRED - Release Notes for Autodesk® SketchBook Pro (Enterprise Version)
Freezing on second monitor (Windows)
Crashes on open - Android
Crashing after long use
Re-calibrating your stylus
What are these white squares?
Preferences and UI
Why do I have to allow Sketchbook access my photos, media, and files?
Maximum layers and canvas size on mobile
Is Sketchbook available in other languages?
Do I need to sign in or create an account?
Where is the Copic color palette?
MacBook Pro Touch Bar support
Import and export
Art is blurry or doesn't scale when printed
Can I bring Photoshop art into Sketchbook?
Android: Transferring images from one device to another
Wacom stylus issues
Cursor offset issues
iskn Repaper and Sketchbook Pro
Tap-hold to move brushes stops working