Can I get Sketchbook directly instead of from one of the Stores?
We don't sell or distribute Sketchbook directly. All purchases, downloads, reinstalls and updates are handled through the Stores.
Do you have a student or Education license?
Because we only distribute Sketchbook through the Stores, we are limited to the available options to provide bulk or discounted licenses to students and educators. There is not currently a student license option available on any of the Stores.
For Mac, we have opted-in to the Apple School Manager program which provides a 50% discount for classrooms.
Microsoft is retiring the Store for Business and Education (more info from Microsoft on this here). So education licensing is currently unavailable for Windows.
Is networked or enterprise licensing available?
For macOS, if your organization is using the Apple Business Manager program, you should be able to purchase and deploy Sketchbook from there.
Microsoft is retiring the Store for Business and Education (more info from Microsoft on this here). So enterprise licensing is currently unavailable for Windows.
I downloaded Sketchbook and need to reinstall, or install it on another device. What do I do?
You can reinstall by going to your account in the applicable Store and looking at your previous purchases or downloads - you should see Sketchbook there and can reinstall it.
Each Store allows a user account to download an app (purchased or free) onto up to 10 devices. For Apple devices, an Apple ID can be connected to up to 10 devices including a maximum of 5 computers.
Mac App Store: the Mac app could be transferred due to a technical dependency with the Application Group Container. People who have the Autodesk version can continue to use it, but it will not be updated. Those looking for ongoing feature updates should get our Sketchbook Pro release.
Microsoft store: the UWP version of Sketchbook previously distributed by Autodesk through the Microsoft Store could not be transferred due to technical dependencies on the store backend. People who have this version can continue to use it, but it will not be updated. Our Sketchbook Pro release on the Microsoft Store is now available, however it is optimized for desktop use with a pen peripheral. It will run on a Windows tablet, but it is not currently optimized for a tablet experience.
Direct Downloads: If you downloaded directly from Autodesk, Amazon, or other sources not mentioned above, you can continue to use those versions, but there will be no automatic update path to our future releases. Those wanting ongoing feature updates should get our Sketchbook Pro release.
I had an older copy of Autodesk SketchBook and want to reinstall it, what do I do?
Autodesk has discontinued offering Autodesk SketchBook. If you purchased or downloaded Autodesk SketchBook from the Apple or Microsoft Store, you can reinstall that version by going to your account in the store and looking at your previous purchases - you should see Autodesk SketchBook there and can reinstall it.
If you purchased or downloaded directly from Autodesk's website or from a reseller, you can reinstall if you still have the original download package backed up. There is no access available to discontinued downloads.