For Android users who just got a new device, you may need to transfer images from the old device to the new one.
On your older device open the My Files app
If the device has Sketchbook version 5.3 or later, navigate to
Internal Storage > Pictures > Sketchbook Gallery
If your older device has Sketchbook version 5.2.5 or earlier, navigate to the folder Internal Storage > Autodesk > SketchBook3
All your images are saved as TIFF files within that folder. They will have long, alphanumeric filenames.
Copy all these TIFF files to a cloud drive or SD card that you can use to move them to the new device.
- Install Sketchbook on the new device. You much launch the app at least once so that it creates the correct folders for you to copy your files into.
Navigate to Internal Storage > Pictures > Sketchbook Gallery and copy the files from your SD card or cloud drive to this location
- Open Sketchbook
-Tap the Menu button (Left most option in the top bar)
-Tap "Check for Recoverable Images"
This should bring your files back into Sketchbook's Gallery in a folder called "Recovered". You can then organize your files however you like in your Gallery.