System Requirements for Sketchbook

To ensure Sketchbook runs to its potential, please ensure that your hardware meets the minimum recommended system requirements.

Sketchbook Pro (Mac AppStore v.9.0)

  • Support Mac OS X High Sierra (10.13), Mojave (10.14), and Catalina (10.15)

NOTE: For Mac users running Mac OS X Sierra (10.12), to install Sketchbook, you must update to Mac OS X 10.13

  • 2.4 GHz Intel or AMD CPU
  • 4 GB of Memory
  • 256 MB Graphics card with OpenGL 2.0 support
  • We recommend that you use a pressure-sensitive tablet and pen for basic features

Sketchbook Pro (Windows v.9.0)

  • Windows®10
  • 2.5 - 2.9 GHz of Intel or AMD CPU
  • 4 GB of Memory
  • 256 MB Graphics card with OpenGL 2.0 support
  • We recommend that you use a pressure-sensitive tablet and pen for basic features

Android (v.5.2.2)

  • Android OS 5.0 and higher
  • Optimized for phones and tablets
  • Supported styluses: Samsung S Pen and Wacom Stylus for Cintiq Companion Hybrid

NOTE: Chromebooks can run the Android version of Sketchbook from the Play Store. Though we recommend using a tablet, due to Chromebook's lack of drivers you won't experience pressure-sensitivity, which is one thing that sets Sketchbook apart from other drawing apps.

Windows 10 (v.5.0 - v.5.1)

Supposed OS: Windows 10 The following devices are currently supported:

  • Huawei MateBook
  • Lenovo Yoga
  • Surface Pro 3 and 4
  • Surface Book
  • Surface Studio
  • Wacom MobileStudio Pro DTH-W1320
  • All PCs running Windows 10 – Wacom Intuos Pro/Cintiq tablet required.

Android (v.5.0.1 - v.5.1.7)

  • Android OS 5.0 and higher
  • Optimized for phones and tablets
  • Supported styluses: Samsung S Pen and Wacom Stylus for Cintiq Companion Hybrid

NOTE: Chromebooks can run the Android version of Sketchbook Mobile from the Play Store. Though we recommend using a tablet, due to the Chromebook's a lack of drivers, you won't experience pressure-sensitivity, which is one thing that sets Sketchbook apart from other drawing apps.

iOS (v.5.0 - v.5.1)

  • iOS 10.0 and later
  • Optimized for iPad 4, iPhone 5, iPhone 5C, iPhone 5s, iPhone 6, iPhone 6 Plus, and iPhone SE
  • Optimized for iPod touch (6G)
  • iPad mini 2+, iPad Pro, and iPad Air

Known Issues

The following is a list of known issues:

Windows Only: You upgrade your Windows OS to 8.1 and your Wacom devices aren't working properly.

Solution: Reinstall your Wacom drivers.

Windows Only: Windows OS and scrolling up and down

Some users may experience the following:

You are on Windows OS and when you try to scroll up or down in the UI, using a pen, instead of scrolling, something else happens.

Why: Windows OS (Control Panel > Pen and Touch > Flicks) Pen Flicks function is ON, which causes the system to flicker.

Solution: Turn off Pen Flicks or if you use a Wacom device, install the latest driver. When you do this, the feature is automatically disabled.

Solution: Close SBP and exit Screen Word Fetching, then reopen SBP.

You created a PSD file with a color set for the Background color layer. When you save the file and open it in Photoshop, the background color is lost.

Solution: In your Sketchbook Pro file, either save it as a TIFF or create another layer for the background color and save it as a PSD. The background color layer of a Sketchbook Pro PSD file is dropped when opened in Photoshop to avoid a conflict with the Photoshop background layer of a native PSD file. TIFF files with a background layer don't have this issue.

NOTE: The installer does not obey the OS native language

Example: You want English; however, instead, the installer obeys the Standards and Formats language setting (Control Panel > Regional and Language Options) and French appears.

Why: The Standards and Formats language setting is set to French. Many users who use an English OS often set their regional language to another language, so that they can properly view formatted documents in that language.

Solution: Since Sketchbook is language agnostic, you can edit your preferences and set the language you want.

  1. Select Edit > Preferences > Language (After application restart).
  2. Select a language from the pull-down menu.
  3. Click OK.
  4. Restart your machine for the change to take effect.

Improving performance

To improve performance, try the following suggestions:

  • Right-click on the Sketchbook application icon to select Properties. In the Compatibility tab, click Change settings for all users. In the Settings section, check Disable desktop compositing.
  • For Windows users, select Edit > Preferences to open the Preferences window. In the General tab, in the Graphics section, deselect Enable Rotate Canvas. Click OK.

For Mac users, select Sketchbook > Preferences to open the Preferences window. In the General tab, in the Graphics section, deselect Enable Rotate Canvas. Click OK.

  • Restart Sketchbook to improve performance.

NOTE: When Enable Rotate Canvas is deselected, Rotate Canvas is not available.