We have reports from some users experiencing the following issues with the latest release on Google Play:
- Sketchbook repeatedly asks for permissions to photos, media and files, even though permissions are already granted
- Files are missing from the Gallery on Android 11 devices
- Crashes related to pen hover
An update (5.2.5) is available on Google Play that should fix these issues.
The update includes a file recovery tool that will reconnect your lost work with the Gallery.
For best results, please make sure Sketchbook is NOT running on your device when you run the update. You should "kill" or Force Stop the app before updating. While the update seems to work for most people, a few have reported issues that were resolved by ensuring the app was stopped and restarted.